近日，GENMA分別與哥倫比亞客戶和肯尼亞客戶簽署了現(xiàn)場(chǎng)RTG的改造合約與翻新合約。這是 GENMA 在拉美及非洲市場(chǎng)服務(wù)能力的又一次具體落地。

作為知名港口起重設(shè)備的制造商，GENMA一直將設(shè)備全生命周期的可靠運(yùn)行視為服務(wù)重點(diǎn)。除了新機(jī)交付與安裝，公司各地服務(wù)團(tuán)隊(duì)還主動(dòng)走訪客戶現(xiàn)場(chǎng)，對(duì)部分運(yùn)行年限較長(zhǎng)的設(shè)備進(jìn)行系統(tǒng)性檢查，并出具專業(yè)的維保評(píng)估意見。在此基礎(chǔ)上，根據(jù)客戶的實(shí)際工況與預(yù)算需求，提供針對(duì)性的維修、改造或翻新方案。

此次肯尼亞與哥倫比亞的兩個(gè)項(xiàng)目，正是上述服務(wù)模式在海外市場(chǎng)的延伸。GENMA 售后服務(wù)團(tuán)隊(duì)將根據(jù)設(shè)備現(xiàn)狀評(píng)估報(bào)告，制定分階段的翻新與改造計(jì)劃，確保項(xiàng)目執(zhí)行過程可控、結(jié)果可追溯。

GENMA將繼續(xù)保持“服務(wù)先行”的現(xiàn)場(chǎng)工作方式，通過主動(dòng)巡檢、數(shù)字化系統(tǒng)支持以及靈活的合作方案，為全球港口客戶提供切實(shí)可靠的設(shè)備保障。

GENMA Deepens Overseas Service Capabilities, Secures RTG Retrofit Contract in Colombia and Refurbishment Contract in Kenya

GENMA has recently signed separate contracts with customers in Colombia and Kenya for RTG cranes – a retrofit contract in Colombia and a refurbishment contract in Kenya, further solidifying its service capabilities in the Latin American and African markets.

As a renowned manufacturer of port handling equipment, GENMA places a strong emphasis on ensuring reliable performance throughout the entire lifecycle of its equipment. In addition to new cranes delivery and installation, GENMA’s global service teams proactively conduct on-site visits to systematically assess the cranes that have a relatively long service history, and provide professional maintenance and evaluation reports. Based on these assessments and tailored to customers’ operational conditions and budget, GENMA delivers targeted repair, modification, or refurbishment solutions.

The projects in Kenya and Colombia represent an extension of this service model into overseas markets. GENMA’s after-sales service team will develop phased refurbishment and retrofit plans based on cranes’ condition assessment reports, ensuring controlled execution and traceable results.

Moving forward, GENMA will continue to uphold its service-first, leveraging proactive inspections, digital system support, and flexible cooperation solutions to provide reliable and practical equipment support for customers worldwide.

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